Terms of Service

Acceptance of Terms

By accessing and using the trumandfwo website (trumandfwo.live) and services, you accept and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and trumandfwo B.V., a company registered in the Netherlands with registration number 83697145.

If you do not agree to these terms, you must not use our website or services. By creating an account, making a purchase, or using any part of our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

Company Information

These terms govern your use of services provided by:

Description of Services

trumandfwo operates a flash sales platform providing limited-time offers on premium products to customers across the European Union. Our services include:

• Flash sale events featuring discounted premium products
• VIP membership program with early access to sales
• Product curation and quality assurance services
• Customer support and order fulfillment
• Secure payment processing and delivery coordination

User Obligations and Conduct

When using our services, you agree to:

• Provide accurate and complete information when creating an account or making purchases
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Respect the time-limited nature of flash sales and quantity restrictions
• Not engage in any activity that could harm or disrupt our services
• Comply with all applicable laws and regulations in your jurisdiction

Prohibited Activities

You may not:

• Use automated systems or bots to access our services or make purchases
• Attempt to circumvent purchase limits or sale restrictions
• Resell products purchased through our platform for commercial purposes
• Interfere with the operation of our website or services
• Violate any applicable laws or regulations

Flash Sale Terms

Our flash sales are subject to specific conditions:

Sale Duration and Availability

• Flash sales are time-limited and quantities are restricted
• Sales end when the specified time expires or products sell out, whichever occurs first
• We reserve the right to modify or cancel sales due to technical issues or other circumstances
• VIP members may receive early access to certain sales

Pricing and Payment

• All prices are displayed in Euros (EUR) and include applicable VAT
• Flash sale prices are valid only during the specified sale period
• We reserve the right to correct pricing errors
• Payment is required at the time of purchase

Orders and Delivery

When you place an order through our platform:

• Your order constitutes an offer to purchase the selected products
• We will send you an order confirmation via email
• A contract is formed when we dispatch your order
• Delivery times and costs vary by location within the EU
• Risk of loss transfers to you upon delivery

Returns and Refunds

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, except for certain excluded items. To exercise this right:

• Contact our customer service at support@trumandfwo.live
• Return items in their original condition and packaging
• You may be responsible for return shipping costs
• Refunds will be processed within 14 days of receiving returned items

Intellectual Property

All content on the trumandfwo website, including but not limited to text, graphics, logos, images, software, and design elements, is the intellectual property of trumandfwo B.V. or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. The trumandfwo name and logo are trademarks of trumandfwo B.V.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our Privacy Policy.

For detailed information about how we handle your personal data, please review our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, trumandfwo B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

Our total liability to you for any claims arising from or related to these terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded by law.

Indemnification

You agree to indemnify, defend, and hold harmless trumandfwo B.V., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these terms or engage in conduct that we determine is harmful to our business or other users.

You may terminate your account at any time by contacting us at support@trumandfwo.live. Upon termination, your right to use our services will cease immediately.

Termination does not affect any rights or obligations that arose before termination, including payment obligations for completed orders.

Force Majeure

We shall not be liable for any failure or delay in performance under these terms that is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, or other causes beyond our reasonable control.

Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Groningen, Netherlands.

For consumers residing in the EU, this choice of law and jurisdiction does not deprive you of the protection afforded by the mandatory provisions of consumer protection laws in your country of residence.

Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us to resolve any disputes amicably. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.

Changes to Terms

We may modify these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and trumandfwo B.V. regarding your use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: